The NewYork-Presbyterian, Weill Cornell Medicine and Columbia Doctors voluntary provider group and
community based provider collaborators have the ability to request Epic access for themselves and their office staff. The NY Consortium Site agreement must be signed by the provider and sponsor prior to requesting Epic access.
Please see the two options for access below and complete the process for your appropriate selection.
EpicCare Link
EpicCare Link is a web application that allows community based providers and collaborators to view clinical data, receive notifications on patient events, place
outpatient orders and view patient charts. The use cases include Community providers and practices and Community Based Organizations. EpicCare Link should be used for those providers who refer patients to the hospital such as referrals to the ED, Radiology or Lab outpatient orders, etc.
How do I get my office staff access?
For EpicCare Link access please read below and complete the steps:
-
Request Access: Complete the smartsheet access request form using the below link for yourself and/or your office staff. Please note we allow only two office staff member’s access per physician. If you are completing the form for office staff please enter the physician information in the Legal Agreement Information for access section within the form.
- Complete Access Request Form: Fill out and submit EpicCare Link access request form using google chrome – link here.
-
Sign Legal Site Agreement: agreement will be electronically sent to physicians email address from email ‘Adobe Sign <echosign@echosign.com>’ once form is submitted and sponsor has approved.
- Once the access request form is submitted, the legal agreement is signed and sponsor approval is received the Community Connect team will initiate the CWID (username) creation process for each user and will assist with the setup of Duo mobile for user authentication.
Next Steps: Instructions will be sent to the users email address with their CWID, how to enroll in DUO and the training link to be completed in workday.
-
Training Completed: Log into EpicCare Link from your office after training is completed – link
EpicCare Link
Epic Hyperspace
Epic Hyperspace is a web application that allows voluntaries who perform surgeries, procedures, supervise patients or round at the hospital to view clinical data, and receive notifications on patient events, place orders and view patient charts. Hyperspace allows for the use of the Prep-for-Procedure workflow by entering a case request order to schedule surgeries or procedures.
How do I get my office staff access?
In order to get an Epic Hyperspace account please complete the steps listed below:
-
Request Access: Complete the smartsheet access request form using the below link for yourself and/or your office staff. Please note we allow only two office staff member’s access per physician. If you are completing the form for office staff please enter the physician information in the Legal Agreement Information for access section within the form.
- Complete Access Request Form: Fill out and submit Epic Hyperspace Production access request form using google chrome – link here.
-
Sign Legal Site Agreement: agreement will be electronically sent to physicians email address from email ‘Adobe Sign <echosign@echosign.com>’ once form is submitted and sponsor has approved.
- Once the access request form is submitted, the legal agreement is signed and sponsor approval is received the Community Connect team will initiate the CWID (username) creation process for each user and will assist with the setup of Duo mobile for user authentication.
Next Steps: Instructions will be sent to the users email address with their CWID, how to enroll in DUO and the training link to be completed in workday.
-
Training Completed: Log into Epic Hyperspace Production from your office after training is completed – link https://apps.nyp.org/logon/LogonPoint/index.html
Frequently Asked Questions
1. Can my staff get access to EpicCare Link and Epic Hyperspace?
You can request EpicCare Link and Hyperspace access for clinical staff, non-clinical staff and office administrators in your practice. Since you and your clinical staff will have access to patients' medical records, the NY Consortium Site Agreement will need to be signed, EpicTogether training completed, electronically signing the terms and conditions, and abiding by rules of patient confidentiality. There is a limit of two staff members per provider who can be given access to Epic and only a physician can sign the Site Agreement.
2. What is the NY Consortium Site Agreement?
The NY Consortium Site Agreement is a tripartite legal document for community based provider collaborators to agree that they will follow protected health information guidelines when given access to Epic tools. Only a physician can sign the Site Agreement.
3. What is a CWID?
The Center Wide ID, (or "CWID," pronounced "seaweed"), is a unique identifier consisting of a seven character username assigned to all faculty, staff, and students. This ID is used to log into most major Weill Cornell Medicine, Columbia and New York-Presbyterian computing systems. This is a different identifier than the Uni used by Columbia users.
- CWIDs are inactivated if they are not used for thirty (30) days and each institution has specific time periods. To reactivate CWIDs or any issues in regards to organization CWIDs please contact the numbers below:
- NYP and Columbia: 212-746-4357
- Weill Cornell: 212-746-4878
4. Should I use EpicCare Link or Epic Hyperspace?
Providers with admitting and medical staff privileges at NYP or faculty appointments at Columbia University Medical School or Weill Cornell Medicine, who come to the hospital to perform surgeries, procedures and/or round on patients on the floor should use Epic Hyperspace.
Providers who can only refer patients to New York Presbyterian. They do not have admitting or medical staff privileges and cannot round on patients or provide treatment for patients at any New York Presbyterian locations should use EpicCare Link.
Providers with a formal affiliation with the Consortium (e.g., those with adjunct faculty appointment) will receive full EpicCareLink access. Providers who do not have formal affiliation with the Consortium will only be able to place orders for labs/radiology/outpatient services referral, and will only see lab/radiology results of the orders they place in EpicCare Link
5. Will EpicCare Link or Hyperspace require a specific browser or technology?
Internet access is required and browsers such as Internet Explorer, Chrome and Firefox are supported. Chrome is recommended.
6.
How Do I log into Epic once I complete my training and have access?
- Sign into your PC with your normal credentials.
- Open a web browser (Google Chrome, Internet Explorer, Firefox, Safari, etc.)
- CareLink: Log into EpicCareLinkNYC.org
- Hyperspace: Log into apps.nyp.org
- Authenticate via Duo
- Click on Epic Hyperspae PRD icon, then login.
Technical Assistance
- Duo Mobile
- For more info in regards to Duo Mobile access please see details
here
- NYP Duo Mobile Support Line: 212-746-4357: Option 6 and then Option 2
- CWID
- For workflow and functionality questions send an email to the
- EpicTogether Link team at epictogetherlink@med.cornell.edu
- EpicTogether Hyperspace at epictogetherhyperspace@nyp.org
Tip Sheets
We want to hear from you! Email CommunityConnect@nyp.org.
Definitions
| Terms | Definition | Also Known As | Access |
| Voluntary Medical Staff (VMS) | Providers with admitting and medical staff privileges at NYP or faculty appointments at Columbia University Medical School or Weill Cornell Medicine, who come to the hospital to perform surgeries, procedures and/or round on patients on the floor. | - Leased
- Contract
- Per-Diem
- Private Practitioners
| - Legal Site Agreement
- sign for office staff only
- Epic Hyperspace
|
| Community Based Provider (CBP) | Providers who can only refer patients to New York Presbyterian. They do not have admitting or medical staff privileges and cannot round on patients or provide treatment for patients at any New York Presbyterian locations. | - External Based Provider
- Referring Provider
- Affiliate
- Non-Affiliate
| - Legal Site Agreement
- sign for self & office staff
- Epic CareLink
|
