Implementation Team


The implementation of Epic will be an immense undertaking and we are in the process of developing and mobilizing teams that will engage in that effort. Several different groups will be involved, with varying capacities and levels of responsibility. 

  • Shared Epic IT Team: The Shared Epic IT Team will be a central team of about 280 people reporting up through the offices of the CMIOs of each institution. This will be the team responsible for the actual build of Epic for all three institutions. 
  • Access and Revenue Cycle (ACRC): This group of practice operations and revenue cycle experts will provide input and decision-making throughout the design, build, and implementation. They will help to identify and plan for any risks brought about by the transition. 
  • Clinical and Operational Readiness (CORe): This group of clinical operations experts will provide input and decision-making throughout the design, build, and implementation. They will help to identify and plan for any risks brought about by the transition. 
  • Subject Matter Experts: This group of experts and leaders from different departments will provide direction and feedback based on their specialty and areas of expertise. Columbia's Clinical Advisory Groups (CAG) provide expertise to make specialty-specific decisions related to the system build. Columbia representatives will participate in tripartite Clinical Leadership Groups (CLG), which will consolidate information and will make single recommendations to the CORe team. 
  • Super Users: This group will be the first to be trained on Epic, will assist in end-user training, and will be the first contact for their peers during go-live. Specialty Trainers will provide specialty training to other physicians in their own specialty. They will also help their fellow physicians personalize the system for their own use. Physician Builders will be trained to make updates to documentation tools and system content to improve productivity and end-user satisfaction.